As of February 7, 2018

This bulletin lists UCLA Extension Job Openings only. Positions are posted on an ongoing basis until filled. The UCLA Extension website address is http://www.uclaextension.edu. Just click on “About Extension,” and then select “Careers at Extension”.

For more information about other opportunities across the UCLA campus, please visit the Campus Human Resources web site at https://hr.mycareer.ucla.edu .

HOW TO APPLY:
UCLA has recently implemented an online system that will make applying for specific positions much easier. Applying for positions will now be done entirely online at https://hr.mycareer.ucla.edu .

Please take a few minutes to visit UCLA’s Career Opportunities page where you can create a confidential account to store your application, search for the job that matches your interest and apply for the job using the online system.

Current UCLA career staff employees who have completed their probationary period, and whose most recent performance evaluation is satisfactory or better, may also apply at https://hr.mycareer.ucla.edu.

The qualifications listed for each position are general guidelines and define the typical skills, knowledge, and abilities required for the position. Salary ranges are monthly rates unless otherwise indicated.

Please note: non-exempt employees are paid bi-weekly at UCLA. Exempt employees are paid monthly. Hourly rates listed are for non-exempt positions.

UCLA Extension Human Resources
10995 Le Conte Avenue, Suite 613
Los Angeles, CA 90024

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.


PROGRAM MANAGER (PROGRAM REPRESENTATIVE III, SUPERVISOR): $4,700 and $5,000 monthly

Reporting directly to the Program Director, the Program Representative III- Supervisor for the Legal Programs is responsible for the oversight of the Paralegal Training Program, Legal Secretaries Training Program, and all other legal related courses. This position involves program planning and implementation, budgeting, marketing, handling student and instructor issues; and monitoring the academic integrity of the program through active review of program procedures and policies.

CORE FUNCTION/DUTIES:

  • Contribute to the program development of the PTP on an ongoing basis. Evaluate and implement course changes and additions as necessary and in keeping with program standards and ABA guidelines.
  • Oversee and direct the accurate programming and implementation of all assigned departmental courses and programs, ensuring compliance with all relevant internal and regulatory policies and practices.
  • Establish and maintain program involvement at local, statewide, and national levels. Represent the Legal Programs Unit, including the PTP, at appropriate meetings and conferences.
  • Assist in compiling and creating a report for submission to the American Bar Association for ABA approval of the PTP; ensure that ABA standards are met on a continuous basis.
  • Ensure implementation of and compliance with course and instructor approval process, adhering to UNEX policies and procedures.
  • Assist in developing a marketing plan and coordinate the implementation thereof. Maintain, develop, and monitor the marketing budget for the Unit.
  • Develop and maintain Paralegal Training Program website.
  • Maintain a comprehensive knowledge of current and future programs, including content and prerequisites, as well as trends in continuing education in the legal area. Provide information to current and prospective students, employers, internship providers, graduates, Advisory Council, and other members of the legal community.
  • Participate in program information sessions, workshops and networking events.
  • Supervise maintenance of the law library for use by PTP students.
  • Provide direction for computer and tutorial training for PTP students.
  • Assist Program Director with special projects.

SKILLS, KNOWLEDGE, AND ABILITIES:

  • Ability to organize work, determine and meet reasonable deadlines, and proactively adjust deadlines where appropriate and practical.
  • Skill in coordinating the necessary steps for implementing programs by working with instructors to determine program needs and then establishing time, place and sequence of actions to be taken.
  • Ability to speak effectively on a one-to-one basis and to groups, using appropriate vocabulary and grammar to obtain information, explain procedures and make oral presentations.
  • Writing and editing skills to compose and edit correspondence, promotional copy, reports in a clear and concise manner, using proper syntax and grammar. Working knowledge of Word and Excel and familiarity with the Microsoft applications sufficient to prepare correspondence, reports, and spreadsheets.
  • Skill in supervision including organizing work flow to accomplish objectives, delegating job tasks, coaching, training, and evaluating performance.
  • Demonstrated superior knowledge of budget development, revisions, and analysis, including financial analysis and reporting in the for-profit and nonprofit environment.
  • Ability to make independent and appropriate decisions, and discernment in determining when involvement is necessary by immediate supervisor or Program Director.
  • Ability to initiate and maintain cooperative relationships with coworkers, managers, supervisors, students, instructors, Advisory Council members, and members of the public.
  • Ability to respond to customer needs and expectations in a supportive and professional manner, with attention to promptness and a focus on solutions.
  • Working knowledge of University and Extension policies and procedures as they relate to implementing programs.
  • Ability to work frequent evenings and weekends.
  • Background in legal and law-related environments, knowledge of legal and paralegal education, working knowledge of current trends and educational developments in legal and paralegal education.
  • Resources and background in the legal, paralegal and business communities, including working knowledge of local advertising media pertaining to these communities.

Apply to:
Chivette Burton
Requisition Number: 27321
OPEN UNTIL FILLED
APPLY AT THE FOLLOWING QUICK LINK-(cut and paste this link on your browser):
http://hr.mycareer.ucla.edu/applicants/Central?quickFind=72401

SR. FINANCIAL ANALYST (ADMINISTRATIVE ANALYST, SENIOR- EXEMPT): $4,842 - $5,510 monthly

Under the direct supervision of the Director and Assistant Director of Cashier & Financial Services (CFS) the incumbent is responsible for general oversight and monitoring of various departmental budgets, analysis, systems maintenance, and high level financial analysis. The Sr. Admin. Analyst is part of the financial management team in support of UCLA Extension departments. Incumbent has oversight on budgets ranging from 5 to 25 million dollars (for assigned department) and responsible for analysis of overall institutional budgets.

CORE FUNCTION/DUTIES:

Major responsibilities include providing managerial and financial analysis and related support as part of the budget and planning function in the departments. Main job duties include: planning and preparation of the annual budget and the mid-year and year-end variance analysis; making projections for the future based on actual events, and coordination of the departments' independent cost centers into the overall department budget. The incumbent also prepares cost benefit analysis of current and new cost centers; reviews and makes recommendations regarding the financial impact of personnel changes or shifts between units and cost centers; reviews trends and how they affect the forecasting and departmental planning. Special studies for the director involving re-casting income and expenses for new financial projects (e.g. ROI measurement) will be accountabilities of this key position.

The incumbent also serves as a departmental representative in the operational areas of AP; T&E; contracts and grants; and GL. This includes preparation and transmission of GL entries, preparation of institutional recharges, provision of computer and general support/assistance to UNEX departments in interpreting, analyzing, and researching GL information, research, preparation of financial and other reports, monthly close and fiscal year end activities, serve as a liaison between UNEX departments and UCLA Accounting, other special projects as assigned and customer service functions as they relate to each specific accounting area. Budget duties include system maintenance, reporting and analysis.

SKILLS, KNOWLEDGE, AND ABILITIES:

Skill in planning, preparation, and analysis of fiscal budgets, including comparative trends for use in budgetary review meetings. Mathematical skills sufficient to calculate budgetary figures, using computations such as ratios, rates, and percentages applied to general categories (personnel costs, programmatic data, and overhead costs), and other financial information with speed and accuracy. Demonstrated ability to take a proactive approach when reviewing financial information, e.g., identifying analyses that would be productive, attending to discrepancies or problems, and recommending ways of evaluating and comparing data. Knowledge of and experience with generally accepted accounting principles, particularly as applicable to a non-profit environment. Knowledge of an experience with financial analysis techniques. Skills include financial evaluation using ROI and IRR metrics as well as comfort in financial "modeling". Knowledge of accounting, including debit, credit, encumbrances, lien, and record reconciliation. Skill in planning, preparation, and analysis of GL information, including comparative trends.

Ability to exercise independent judgment to design and review spreadsheets and reports to ensure accuracy and appropriateness of presentation. Knowledge of and experience with advanced financial software platforms, including spreadsheets and databases in order to input financial information. Specific experience with Microsoft products: Windows, Word, Excel, and Access. Ability to respond to customer needs and expectations in a supportive and professional manner, with attention to promptness and a focus on solutions. Ability to exercise independent judgment to design and review spreadsheets and reports to ensure accuracy and appropriateness of presentation. Excellent writing skills to be able to prepare written documents, budget narratives, and other reports.

Apply to:
Chivette Burton
Requisition Number: 26503
OPEN UNTIL FILLED
APPLY AT THE FOLLOWING QUICK LINK-(cut and paste this link on your browser):
http://hr.mycareer.ucla.edu/applicants/Central?quickFind=71340

OFFICE ASSISTANT (___ASSISTANT III- NON EXEMPT): $22.62 hourly - Limited Appointment

Under the direction of the Office Manager, serve as receptionist and provide administrative, operational and support services for the Deans’ Office. Additionally, this position will provide direct administrative support for the Associate Dean of Business Development, with backup support for the other members of the Dean’s office.

Duties include: interaction with university officials and departments at all levels, and with community representatives and other external client groups; maintaining filing systems, databases, and inventory; assisting with financial duties to include budget preparation and purchasing, organizing meetings; calendar maintenance and scheduling; preparing conference room for meetings; organization of daily and long-range activities; processing of correspondence; providing general office/administrative support to the Office of the Dean; and other duties as determined by the Office Manager and Associate Dean. Duties are routinely assigned and evaluated. The Office Assistant is expected to work independently on a variety of special projects assigned by the Dean, Associate Deans and Directors.

CORE FUNCTION/DUTIES:

  • Maintain calendar(s) for Associate Dean as serve as back-up for Dean’s calendar. Manage overall schedule; scheduling appointments, meetings, and receptions with consideration for time, place, etc. and allowing for preparation time.
  • Coordinate travel arrangements (meetings, conferences, etc.), obtain approvals, complete registration information and prepare and process travel and mileage reimbursements according to University policy and procedures.
  • Initiate, draft, prepare and distribute in a timely manner, correspondence (letters, memos, and e-mails), meeting agenda, and meeting materials.
  • Screen calls and respond to routine phone inquiries; routing calls to departments/individuals as appropriate; organize and prioritize daily inflow of correspondence and telephone communications.
  • Coordinate internal, divisional, and community meetings.
  • Prepare mailings (e-mail or on-the-ground) and communications to groups (professional organizations, potential sponsors/donors, etc.)
  • Independently provide information, redirect inquiries, and investigate issues to prevent unnecessary demand on Associate Dean’s time.
  • Organize and maintain Associate Dean’s filing system and databases for Letters of Agreement, Memorandums of Understanding, and Agent Agreements.
  • Serve as first point of contact with the public and internal staff. Greet, screen, and direct all visitors, as needed.
  • Screen and direct all incoming calls. Take and relay accurate messages.
  • Prepare (coffee/tea) and offer beverages to people meeting with the Deans.
  • Perform purchasing, equipment maintenance, and payment processing using UCLA systems, including ordering office supplies and maintaining inventory.
  • Assist with financial duties for Deans Office to include budget review and preparation.
  • Set-up and maintain office paper and electronic filing systems for efficient storage and retrieval of important documents and information.
  • Open and route incoming mail; notate incoming checks/monies in check log; prepare outgoing correspondence and mail and assist with large mailings
  • Keep copier and fax rooms neat and organized.
  • Assist with proofreading and prepare photocopies and other materials as needed.
  • Maintain up-to-date contact lists and other data in various formats.
  • Prepare for meetings by scheduling rooms, preparing handouts, files, etc., order food and AV, be responsible for set-up and clean-up, provide directions as necessary.
  • Serve as back-up administrative support for Dean, Associate Academic Dean and other Dean’s Office personnel.
  • Maintain department personnel lists, telephone numbers and org charts.
  • Assist with preparation and execution of Deans’ Office sponsored events such as employee and instructor appreciation events, graduations, and institutional open houses.
  • Assist with Development mailings and events.
  • Assist with Community Engagement mailings and events.
  • Complete other special projects as assigned.

SKILLS, KNOWLEDGE, AND ABILITIES:

  • Ability to multi-task, to prioritize work, to take initiative, to meet deadlines of assignments, to be flexible and adaptable and to work well under pressure when faced with fluctuating workloads, pressures of deadlines and competing demands. Ability to anticipate, identify and troubleshoot problems and recognize alternative actions.
  • Working knowledge of the Bruinbuy/PAC system and Pcard to process vendor invoices, contracts and sponsorships preferred.
  • Working knowledge of UCLA Travel policies, PTA procedures, Travel Express and Connexxus systems to arrange travel and process reimbursements preferred.
  • Excellent written and verbal communication skills: ability to relate complex information clearly, concisely, logically and diplomatically; ability to write and edit grammatically correct business correspondence, emails, reports, and presentations.
  • Ability to maintain regular on-time hours and 8am-5pm work schedule.
  • Demonstrated ability to work quickly, accurately, setting priorities with attention to detail in an environment with frequent interruptions, and following through on all assignments under the direction of multiple supervisors.
  • Skills in handling confidential matters with discretion, tact, and sensitivity.
  • Organizational skills to establish, maintain and store alpha/numeric files, both paper and on-line.
  • Ability to work effectively as part of a team.
  • Solid PC skills and experience with Word, Outlook, Adobe, Excel, PowerPoint, and Visio. Excellent proficiency with complex scheduling via Outlook.
  • Ability to work some evenings for meetings and special events.
  • Ability and willingness to provide excellent, consistent service to external and internal customers; respond to customer needs and expectations in a supportive and professional manner.
  • Bachelor’s Degree or equivalent combination of work experience and education preferred

Apply to:
Chivette Burton
Requisition Number: 27120
OPEN UNTIL FILLED
APPLY AT THE FOLLOWING QUICK LINK-(cut and paste this link on your browser):
http://hr.mycareer.ucla.edu/applicants/Central?quickFind=72142

SENIOR LEARNING DESIGNER (SENIOR ADMINISTRATIVE ANALYST, EXEMPT): $4,709 - $6670 monthly

Under the direction of the Director of UCLA Global Online Educational Experience the Senior Learning Designer will provide instructional and program design expertise for the development and support of online and hybrid courses, and specialized educational programs. This position will work closely with UCLA academic units, faculty members, Extension instructors and staff to develop online and hybrid courses for delivery through UCLA Global Online. The SLD will be responsible for collaborating with faculty, instructors, and staff in the design of online coursework/programs and instructional practices, the development of learning resources, and the transition of courses and course segments or modules w to online delivery.

The Learning Designer will have primary responsibility for ensuring that courses/programs meet the quality standards established by Extension and are designed to facilitate among learners deep engagement with instructional content, with their peers, and with their instructors. The SLD will work with faculty/instructors and program staff to ensure that courses are delivered in ways that facilitate learners’ achievement of program and/or course outcomes.

CORE FUNCTION/DUTIES:

Collaborates with UCLA academic departments, faculty, Extension instructors and staff, and other stakeholders to ensure the content and delivery methods meets the goals of all stakeholders. Applies appropriate learning methodologies in collaboration with faculty and instructors based on the content to be delivered and the subject area of courses and programs. Writes and edits content as necessary in coordination with UCLA Faculty, Extension Instructors and other stakeholders. Identifies and secures appropriate educational materials and resources for domestic and international clients/partners. Facilitates the use of effective learning design approaches in the design and development of UCLA GO courses and innovative educational packages. Employs multimedia as appropriate to increase the quality of the learning experiences for students and the teaching experiences for instructors/faculty. Consults on optimal design of online courses and effective uses of multimedia for instruction, taking into account international cultural differences. Manages project development for courses from inception to completion. Serves as liaison between UCLA GO, campus, UNEX, and other clients/partners regarding online instruction. Works with domestic and international faculty/instructors by preparing/customizing their distance education courses for first time instructors and revising existing courses as needed.

Analyze, design, develop, implement, and evaluate the building of core course content, architecture, and front-end elements of learning design to ensure product meets all stakeholder needs on time and on budget. Manage communication with diverse group of domestic and international stakeholders to ensure they are aware of timelines, budget and any potential problems/deviations from the plan. Stay abreast of state of the art online education, LMS, media and other technology as well as instructional design. Develop projects and determines timelines to manage the work plan to meet deadlines and budgets. Support the development of technical resources, training materials and supplies are available to domestic and international participants. Manage production of educational materials including film production and editing.

SKILLS, KNOWLEDGE, AND ABILITIES:

  • A graduate degree in learning/instructional design, educational/instructional technology, distance learning, adult education, or related field.
  • Three to five years’ experience in learning/instructional design, educational/instructional technology, distance learning, or related field, preferably in higher education.
  • Strong understanding of online and blended pedagogy and trends in online design and teaching/learning.
  • Excellent interpersonal and collaborative skills in a diverse and distributed international context.
  • Ability to communicate effectively at all levels within an organization including diverse faculty, staff and administrators.
  • Demonstrated learning design skills and experience with online course creation.
  • Ability to manage multiple projects under pressure with tight timeframes.
  • Experience with web-authoring tools and multimedia (skills and experience with HTML and and CSS required; HTML5, XML and Javascript preferred).
  • Experience and familiarity with ADA accessibility standards, including standards for the presentation of online instructional materials.
  • Experience with Microsoft Office Suite, Adobe Creative Cloud/Suite (Acrobat, Premiere, Dreamweaver, Fireworks, Freehand) Articulate Storyline, Camtasia, Panopto, Final Draft (or other scriptwriting tools), multimedia players, Microsoft Producer and FrontPage.
  • Experience with web browsers for Mac and PC: Microsoft Internet Explorer and Edge, Mozilla Firefox, Safari, Google Chrome.
  • Knowledge of intellectual property and copyright law for purposes of information architecture and design work, as well as content development, management, use, and reuse of instructional assets.
  • Interest in and ability to work with a diverse international/multicultural population of stakeholders (including faculty/instructors, staff, and students) to reach geographically and internationally distributed learners.

Apply to:
Chivette Burton
Requisition Number: 27032
OPEN UNTIL FILLED
APPLY AT THE FOLLOWING QUICK LINK-(cut and paste this link on your browser):
http://hr.mycareer.ucla.edu/applicants/Central?quickFind=72019

HELP DESK TECHNICIAN (PROGRAMMER/ANALYST II- NON-EXEMPT): $24.81 - $26.92 HOURLY

Under the general supervision of the Helpdesk Supervisor, the Help Desk Technician is responsible for providing innovative and responsive support to all UCLA Extension staff/instructors and students.

The Help Desk Technician will assess and determine hardware and software needs, deploy and maintain hardware and software for administrative and program staff with equipment located in multiple metropolitan locations. Additionally, this position will create staff accounts, act as liaison with campus and external entities on staff's behalf in troubleshooting issues involving external systems. Help Desk Technician is expected to provide exceptional customer service in a courteous and professional manner.

CORE FUNCTION/DUTIES:

  • Manage / troubleshoot open incidents in the help desk ticket tracking system.
  • Answer help desk calls, triage and create documentation for tickets. Document steps taken to resolve questions and problems.
  • Communicate verbally or in writing with users regarding status of tickets and equipment to inform them what to expect and when their ticket will be resolved.
  • Evaluate new user's equipment and software needs, prep and deploy equipment.
  • Provide support to get users orientated and productive on their new equipment/software.
  • Assist and assess technology needs of users, arrange for replacements and update/upgrade when needed.
  • Review and assist with incidents forwarded by tier 1 technical support.
  • Repair operating systems, remove spyware, virus and troubleshoot various software problems. Backup and reimage severe issues.
  • Diagnose, repair and replace workstation and printer failures. Arrange for external support vendors to make needed repairs.
  • Provide instructors and staff with basic audio visual equipment requests and troubleshooting when needed.
  • Ensure workstations and printers are up to date with current updates.
  • Maintain daily operational logs and prepare incident/event reports to document and communicate shift activities for high security workstations.
  • Ensure all end user workstations have a functional anti-virus application installed and managed from the central anti-virus server.
  • Utilize deployment server to distribute end user applications.
  • In the event of a declared disaster, participate in the recovery efforts by the department.
  • Schedule and deploy new and upgraded workstations and network cabling.
  • Maintain inventory of replacement parts and supplies are available on hand at all locations for common needs.
  • Maintain inventory of computer equipment assignments, including purchase date, warrantee expiry, location and assigned user.
  • Write and maintain step-by-step instructions for various applications and websites, instruct end-users in proper operation of applications and operating systems. Conduct training classes as needed.
  • Perform special projects as assigned by the operations manager.
  • Maintain user security and group membership. Grant to the users specific security privileges when authorized by the data owners.
  • Monitor the high security network. Perform periodic physical inspections, check event logs, reports and other information day to day and report abnormalities to tier 3 technicians.
  • Monitor daily, weekly, monthly, and quarterly production and maintenance schedules for the data center, including but not limited to IDS, Access, Anti-Virus, Backup and Authentication logs. Report all abnormalities to tier 3.
  • Utilize centralized patch server to test and verify patches for end user workstations.

SKILLS, KNOWLEDGE, AND ABILITIES:

  • General knowledge of various PC and Mac hardware technologies, including expansion slots, processor types, memory and hard drive types.
  • Ability to independently analyze information and situations to identify and resolve routine problems with PC and Mac hardware.
  • Ability to identify and replace faulty component hardware such as hard drives and display cards.
  • Knowledge of Microsoft Exchange and SQL Server sufficient to administrate day to day operations and user security.
  • B.S. degree in Computer Science or MCSE certification and 2 years PC help desk experience.
  • Ability to assure data integrity and recovery through proper disaster recovery practices.
  • Detailed working knowledge of Microsoft Windows and Mac OS X client operating systems.
  • Detailed working knowledge of various office productivity applications such as Microsoft Office.
  • Demonstrated ability to install and configure various networking clients and protocols.
  • Working knowledge of Windows Active Directory user administration.
  • Ability to independently resolve routine problems with various software and hardware.
  • Strong verbal communication skills to interact with various level of users. Skill in explaining technical information in simple terms and explaining why something should be done or why it is important in a courteous manner.
  • Skill in listening to the user's description of the problem, asking probing questions to ascertain issue and/or problem while portraying to the user availability and approachability
  • Skill in writing clear, concise emails, instructions or documentation using graphic representations for clarity.
  • Critical thinking skills to interpret, analyze and evaluate requests to provide the best possible service and experience for our customers.

Apply to:
Chivette Burton
Requisition Number: 27355
OPEN UNTIL FILLED
APPLY AT THE FOLLOWING QUICK LINK-(cut and paste this link on your browser):
http://hr.mycareer.ucla.edu/applicants/Central?quickFind=72441